All day long app says reservation center is unavailable due to maintenance. Later in the day booking won't accept discounts they take through app. Tried booking without discount and app says I'm off-line and can't complete booking . I'm not off-line . Closed app. Shortly after received email confirmation for two bookings. I only need one. Neither has my rewards number listed. I'd say this is an incredibly dysfunctional app. Never had these problems in the past.
Finally got the app working. I went to redeem my points for my free room and you can't order it offline you have to go and call Wyman's rewards number to book the room very terrible customer service skills on the reward line I called on Sunday to rebook my rooms and they didn't they didn't give me the right room North change the dates on my other two days felt forced into buying my room when I asked them to cancel it.
If it was more user friendly, I would give it a higher rating. To start off, the app won't keep you signed in more than a day or so, which can be a pain when traveling and you need to book a room on the go, but it won't even remember you user ID, just to make signing in a little faster and easier! If you find a mistake after making a reservation, you better call someone and hope that the changes you need to make actually make it to your destination. The only positive thing I have to say about the app is that it keeps an accurate track of your stays and reward points.
Everytime I try to log in it says my info is incorrect. But when I use the exact same login info online there is no problem. Waste of storage space.
The app is great i use it everyday but! Having an issue where i cant see pictures of the hotels anymore. Hopefully it will be fixed.
The app doesn't let me get past security questions and I've re-installed 5 times...RIDICULOUS!!!..never had a problem with this app last year and it worked wonderfully and hotel experience was wonderful...SURELY YOU HAVE NOT FIXED BUGS...IF I COULD GIVE IT 0(zero) stars I would have...GUESS THIS FORCES ME TO USE ANOTHER APP
Various bug fixes, including a bug that required users to log in too frequently. Thank you for your patience and continued support as we improve your app experience.
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