Superpunch

2.9
299 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Superpunch is an employee experience platform for IntouchCX customer service agents. Superpunch allows you to check your IntouchCX schedule, earn cash/rewards by referring friends, see what events are happening at your local campus, get answers to all of your IntouchCX questions and more!
Updated on
Mar 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews

2.9
295 reviews
A Google user
November 6, 2018
It's a great idea, but since the first or second I've been kicked out pretty much every time I try to use it. I've reached out to the answers to, I've cleared the cache,I've uninstalled and reinstalled, I've rebooted my phone, and I've done all of this in a variety of orders to try and get it to work and 1 in 5 times it let's me in ONCE and then as soon as I close the app it locks me out, perpetually showing me he login or register screen. Makes giving my schedule to my second job a lot harder than it needs to be unfortunately. Aside from the glitch/tech issue, I really do love the app, both idea and execution.
6 people found this review helpful
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IntouchCX Inc.
November 22, 2018
Thanks so much for taking the time to leave your feedback! Sorry to hear that you've been experiencing some issues using it. Have you tried talking to IT Service Desk or your TL about this? They might be able to help. In the meantime, we've forwarded this issue on to our developers to look into.
A Google user
October 16, 2018
I am greatly fed up with this app somehow altering the settings to shut off notifications. I have, numerous times turned off notifications for this app only to have them turned back on the next time I look at my phone. I am a responsible adult and I don't need to be reminded that I have to go to work tomorrow, nor do I need a notification that I have an hour to clock in. Other features are useful, but fix this, because it is causing me anxiety attacks.
6 people found this review helpful
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IntouchCX Inc.
October 24, 2018
Hey Adam. Thanks for taking the time to submit your review. We're sorry to hear that these notifications are causing you anxiety. We recommend that you chat with the IT Service Desk or your TL, if you haven't already. It's important to us that this app works smoothly for our teams, so we'll also pass your feedback on to our developers.
Dylan Potton
October 20, 2021
App is next to useless, even when connected through wifi and data, the app says "data connection required" and I can't do anything. Also there's no way, ABSOLUTELY NO WAY TO CONTACT MY TL. It makes 0 sense why I wouldn't be able to contact my boss through an app that's designated for WORK. Worst part is this review isn't going to be seen or go towards actually changing this garbage of an app.
1 person found this review helpful
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IntouchCX Inc.
March 15, 2022
Hey There, Great news! We've pushed out an update that should resolve your issues! Please delete all app data, uninstall and reinstall and that should do it. Thanks for your patience! - Chris

What's new

We made some performance improvements.