Have tried 4 times to complete this process. After I enter the number of dependents I get an error message... Every time! Haven't received an email or a code yet... What is the point if the app doesn't work? I don't see any responses to all these complaints from the developer either... so they are clearly doing nothing to fix the issues. What a shame! Was hoping this was a step in the right direction.
16 people found this review helpful
This is one of the buggiest and worst experiences for an app i have used in some time. Very difficult to navigate and understand, lots of errors and issues. Here are some of the more frustrating issues: * Once you add a traveler, you cant delete it or change it, even if you made a mistake * I have a 2 month old baby traveling with me, the app keeps asking me to upload pcr test results and the vaccination certificate.
23 people found this review helpful
It took several tries and over half hour to process just 1 form in this app. Several people were left at the departure gate in Boston (Jet Blue terminal) because of problems with this app. Apps are supposed to make life easier..not more complicated. This one is not intuitive I found The cOncept useful but not the execution of its use.
27 people found this review helpful