This app is usually down a lot. It's down more than It's working from my experience. Not even sure why, when it works it's a pretty good app, simple and efficient, but since it usually never works i have to rate it low. You can tell Comcast doesn't care about this app, and i think it's a tactic to get you involved with their more expensive services. They really don't promote xfinity prepaid even though it's a great service.
2 people found this review helpful
Worst app ever! If I could give zero stars, I would, but the play store won't let me. For the past year I have uninstalled and reinstalled this app a million times hoping that would help, but it never has. I click the icon to open the app and it never actually opens, just flashes the intro screen then goes back to my home screen like I never clicked on it. Wish they would fix it because I'm so sick of calling it in over the automated refill service line!
28 people found this review helpful
This is hands down the worst app I've ever used to keep track of a billing account. I truly thought I was just having bad luck with it just not working for me but CLEARLY everyone is having the same issue. Blank screen with buttons to switch to other blank screens. All I want to do is just view my Xfinity bill and pay it. But no, you have to go through hurdles. I prefer not to deal with calling in just to do a simple payment but they leave us with no option. FIX THE APP!! Zero stars
161 people found this review helpful