Xfinity Mobile
3.3star
12.1K reviews
1M+
Downloads
Everyone
info
About this app
Rated #1 in Overall App Quality by ACSI*
Want to manage your Xfinity Mobile service on the go? With the Xfinity Mobile app, you can:
· Check how much data you’ve used
· Switch between Unlimited and By the Gig data options
· View your bill and update payment info
· Manage account settings
· View order information
· Contact Xfinity Mobile for support
If you want to manage other services such as Xfinity X1, Xfinity Home, or Xfinity xFi, check out those apps instead.
Learn more about Do Not Sell My Personal Information options at https://www.xfinity.com/privacy/manage-preference
*Compared to all measured full service providers in the 2020 American Customer Satisfaction Index® (ACSI) survey of customers rating their own wireless service provider’s performance.
Want to manage your Xfinity Mobile service on the go? With the Xfinity Mobile app, you can:
· Check how much data you’ve used
· Switch between Unlimited and By the Gig data options
· View your bill and update payment info
· Manage account settings
· View order information
· Contact Xfinity Mobile for support
If you want to manage other services such as Xfinity X1, Xfinity Home, or Xfinity xFi, check out those apps instead.
Learn more about Do Not Sell My Personal Information options at https://www.xfinity.com/privacy/manage-preference
*Compared to all measured full service providers in the 2020 American Customer Satisfaction Index® (ACSI) survey of customers rating their own wireless service provider’s performance.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.3
12.1K reviews
Troy Kendrick
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November 28, 2022
This app is great for exactly one thing: XFinity trying to sell you a phone and additional services. This is so important to them in fact, that they took all of the practical functionality out of the web portal: ability to bounce my router, stream anything, check my voicemail, etc. All of those functions, that have worked for years, now prompt me to install the app (which doesn't seem to do any of those things) or get help from a bot or a very polite, but totally hapless off shore service
278 people found this review helpful
A Google user
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October 17, 2018
it does not work properly. Not all call and texts are recorded. and the customer service is horrible! I have had issues from the start and they have made empty promises to fix them. I have had an open ticket to resolve issues for over a year. missed calls show up as outgoing calls from. an Atlsnta comcast number. I dont use wi fi calling. There is not an option for a printable bill.
481 people found this review helpful
Comcast
October 12, 2018
Only SMS (not messages sent over data connections) and phone calls that are not made over wifi are displayed in the app. Are you still seeing missing information? If so, please reach out to us at app_support@xfinitymobile.com with your name and phone number associated to the account and we can look into it for you!
Kevin Crystal
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August 20, 2021
This is the worst service ever! You don't even have the ability to adjust the number of rings before a call goes to voicemail. Called CS and it refused to connect me to an agent. None of the fixes on google work and the application does not have a feature for this update. Xfinity Assistant doesn't work either. Help only seems to be available if you want to spend money.
279 people found this review helpful
What's new
We’ve made some improvements to the app to give you an even better experience.
