Truly awful user experience. I'm on escalation permanently for my group, however unable to view any details for this group. Who is actually on call, have there been any calls or even call history. Having the app on my device is completely pointless.
Custom sounds needs to be able to use personal sounds from the device. I have a specific mp3 that tells me that xmatters is calling me. The original BlackBerry app allowed me to select from my phone a custom tone. Cab we have that facility back please?
Notifications are not working on my S7, previously I received a partial sound, I uninstalled and then reinstalled and now I get no notifications. Setting is turned on in the app and in notifications via Settings. Please help.
Was great - but the new update broke it. Now it simply crashes after every few minutes.
Really wish there was an option to close a ticket from the app. Sometimes getting to a computer is not feasible or the issue is solved over the phone.
Stopped working after I have updated to the latest version, tried to clear app data, deleted my android device from xmatter and add device again, no luck. Keep saying I'm logged out. Don't update the app if you don't want to screw your job.
Added compatibility for Android Oreo
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