I saw this add yesterday, download it and tried their reload service to the Philippines. It works for my sister, then when I tried to send to my mom, it got cancelled. I checked my bank account saw that the money went through. I called their customer service and they were asking me to send them the copy of my ID and bank statement?? This transaction is for less than $10 only. Are you out of your mind? I would understand if this is for more than hundreds of dollar. But for less than $10? No thanks, i wouldn't waste so much effort for that. I thought your app is cool but your system doesn't really make sense to me. Because of that I am not using this service anymore.
Pathetic service by Xoom. They asked me for verification documents and even after sending them the documents they cancelled the transaction without any apparent reason from service team. For every transaction I have to make at least 3 calls to their customer service to see the transfer through. Never going to use Xoom again.
Very disappointed I sent a $50 test run it didn't even go through. The customer service rep need some training
They called me to verify but felt like a scam. They asked for extra info.
Al inicio especiales tarifas ... después de unas semanas.. excesivos.. ejemplo por enviar 1100 dlls pagas 27 dlls. Y siempre y cuando sea menos de 250 o 200 dlls pagas 4.99 dlls.. :( no lo recomiendo... mejor la liquor store..
The service is fast, instant and precise. I love it! Better than all the others that I've used to send money.