Review from james jordan
Not reliable. Never seems to work
Overall speed is intolerable compared to other airlines. the login is more annoying than banks nowadays. The acct overview loads very slowly if at all. And since I fly weekly, my itens are messy and hard to get to. I would ust go back to the website and save your time. This really is a bad product from a decent airline.
Update on latest version: crashes frequently, signs me out without being asked to, and unable to book flights. Wake up Cathay Pacific: your online offerings are letting you down very badly. This is very disappointing for me as a frequent CX passenger. Previous review: This version crashes before it even opens. Previous version slow and clunky, with limited functionality. As a frequent flyer with CX for over 15 years, I'm very disappointed with this effort from a good airline - now you're really falling behind your competitors. Sadly, the website is also very slow and inefficient. CX - you're losing out through poor execution of your online offerings.
The app has all the basics, but still feels slow and clunky compared to the iOS version. Also the latest update causes the app to crash when viewing my flight booking, although feedback has been submitted. CP are a great airline and I do hope they build a better app.
I don't see the point of using this app when I can access my boarding pass or book a flight faster on the website. The login and loading time on this app is much longer than the website. Also, you can't save favourite flights; you can't book packages; you can't make any bookmarks; you can't book multi-city flights.
This isn't the first time this app crashes and no quick fix is available. Whoever develops this app needs new thinking. You can't simply do an amateurish job. CX management needs attention and take appropriate actions.
Having to sign in after every app update is very annoying. Furthermore the interface is very clunky, feels like its been designed by first timers, not a top 10 airline.
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