This app is ridiculous. The AT&T Mail app on my Galaxy S4 will not load. Instead I get a message, "Sorry, we are unable to connect to the internet." Every other app connects. When I brought my phone to an AT&T store, the rep couldn't figure it out, either, suggesting that it was the result of a recent upgrade. And I can't uninstall it because it AT&T put it on the phone. Zero stars from me!
Why is it that when I turn on Sync, this App comes on saying it is syncing my Contacts and continues to RUNNING ALL THE TIME? If I turn off SYNC it will not stop running. So I have to shut the phone off and reboot to stop it. My GMAIL ACCOUNT will not work without the SYNC turned on. Which by the way is bull####. No problem using my YAHOO ACCOUNT. It doesn't require SYNC to be on.
App was working fine since i installed it several months ago but starting on 5/25/17 it stopped working. Now it says "Session expired, please sign in again.". So i tap "OK" then i tap "Next" then i enter my password then tap "Sign In" but instead of signing me in it says "Next" again. So i tap "Next" again and enter my password then tap "Sign In" then i get the message "Unable to sign in. Please try again". If i click "OK", the process detailed above happens again. I can sign in just fine on my home PC, home Laptop, and work PC. I also can sign in to my AT&T email account using my purple Yahoo Mail app which works fine. I uninstalled the AT&T app then re-installed it several days later and it still does the exact same thing. I have Virgin Mobile using an LG X Power LS755 phone.
This ap sucks. I can get into my mail from the computer but not this ap. And it is even worse if you also have a yahoo email. Makes no sense why the 2 are tied together when they are separate accounts. The ap only allows access to one.
App will not connect, keep saying session expired please log back in. then it says can't connect to the internet/server. It gotten worst by the minute. AT&T being such a huge company why they haven't fix this issue?
I've had app 4 many yrs & on different phones. Ive been with AT&T well over a decade. There is always a problem with this email app. Right now, any time I touch the back-up key, to go back a space, the app crashes. I've rebooted. I've Uninstalled and reinstalled. Cleared cache. Cleared data. Still doing it. Can't take it much more. About to set my hair on fire. Got any ideas how to fix this problem DEVELOPMENT TEAM?
Updated with minor bug fixes.
Texting isn't just for phones. Keep the conversation going on your tablet or PC.
AT&T Call Protect - Manage incoming calls with more control over nuisance calls.
Quickly manage your AT&T corporate wireless account right from your mobile phone