Nagarik App

Government of Nepal

About this app

Nagarik App (translation: Citizen App) is a mobile application launched by the Government of Nepal to provide government-related services in a single online platform. The app was developed to facilitate an easier, systematic, and simplified delivery of government services to Nepali citizens digitally. The app was launched to play a pivotal role in revolutionizing the way citizens interact with the government. It offers a wide spectrum of government services through a single unified platform, minimizing the need for citizens to navigate multiple channels or physical offices for their diverse needs of government services. The services are added gradually according to the needs and services required. The government aims to reduce the physical queues and the need to be physically present to get services from the different government offices and promote digital transactions. One can get services online round-the-clock even during holidays. As of now, 25 services are included in the app, ranging from Police Clearance Report to Voters Card.

Ratings and reviews

After the update, I lost access to my account. The system is no longer sending OTPs to my mobile number. The same information worked perfectly before the update, but now it says that the information is incorrect. A system update is supposed to fix issues and improve the app, but this update has made the app unusable. Looks like a kindergarten-level developer team is working on this app. Every update seems to create more problems instead of fixing them.

I am very happy with the Nagarik App. It is a useful and convenient platform that makes many government services easier to access from a mobile phone. The app saves time and reduces the need to visit government offices. I appreciate the effort to make government services more digital and user-friendly. I hope the app will continue to improve its speed, stability, and services in the future. Overall, it is a very helpful app for Nepali citizens.

Can't login in. Even after putting the correct details, it says details don't match. Previously, it worked and I was pretty happy with the app and now I changed the phone and can't login. Left me disappointed. Fix it

What’s new

- Bug fixes and stability of traffic online class