RentCafe Resident

Yardi Systems

About this app

The RentCafe Resident app is your partner in all things related to your community, especially when you’re on the go. We make it easy to pay rent, request maintenance, or reserve amenities.

RentCafe Resident App features (options vary based on each community):
- Submit one-time payments in three easy steps with various payment methods.
- Set up monthly automatic payments to help you avoid late fees.
- Share rent, utility, and other costs with roommates using monthly automatic payments
- Submit maintenance requests with photos and voice memos and track progress along the way.
- Reserve community amenities such as the clubhouse, meeting rooms, and pool area with just a few taps.
- Track when your packages are delivered or picked up, all within your app.
- Sign and complete your lease renewal directly in the app.
- Interact within your community through the Bulletin Board.

The RentCafe Resident app has been designed for communities that use the RentCafe platform as their Resident Portal. Some features may not be available at your property as options vary based on each community. If you have any questions about specific features, please reach out to your property management company.

Ratings and reviews

This app has been great so far! The only reason I gave 4 stars is due to the maintenance request feature. There is a field that pops up after submission titled "Permission to enter?", this field doesn't appear until AFTER you submit the request and is always set to "No, do not enter." I always have to call the leasing office to get them to change the status for me, which is a bit annoying. The app would be perfect if RENTCafé fixes that little oversight.

The app does what it's designed to do, pay rent electronically and place maintenance tickets and that's why I use it. However, if paying from my bank account, the entire account number is visible! For security reasons that is not acceptable and needs to be fixed ASAP! Only the last 4 digits of our accounts numbers should be visible. Update: The bank account numbers have been decreased to the last four digits. Thank you!!

It's slow, barren, and as far from helpful as you can get without being an actual hindrance. The only positive point it has is that there is a dark mode. Payments take up to a week to process, notifications will not work no matter how many times I enable them. The in-app email doesn't work at all, and crashes when I attempt to contact my property management. This app is bad, and if you're a property owner looking to use an app to allow electronic payment, use literally anything else.

What's new

As always, thank you for using our app. We really appreciate you! We’ve made some general improvements and bug fixes in this update.