App and camera's are ok. But it takes too long to connect to live camera once alerted of a problem..can take anywhere between 10 seconds to 3 mins of trying to connect..very slow and inconsistent. It doesn't matter if ur on wifi or 4G. If this can be solved then probably 4 star..5 star if you integrate your protection system with cameras.
Really bad system all around. 20% of the time cameras can't be viewed live as the only thing I can guess is the servers used are not able to handle the load. And even when it can connect the app experience is atrocious to respond anything! Stay away from this product!!!
this thing used to work ok (many updates ago), was not thrilled it used to take like 30 sec to connect if I wanted to see who was at the door....now thanks to the great app development team it doesn't connect at all or I just quit before it does...you guys should just start over, thanks for ruining it for everyone update: still doesn't connect after new update, and replying to me to waste more time to contact support is dumb....it's your development issue, not mine...the camera otherwise is working
The last update broke location recording, again :(
Terrible app. Trying to adjust the motion zones is a painful task. The boxes keep snapping to the top left corner on my Samsung S7 Edge. I tried to perform the same task on the web portal but that portal keep stating my camera needs registering even though I've done this already. This app needs work and better QC and testing prior to release. Please fix
We have listened to the feedback you have given us and have updated the app to fix issues and improve performance. We are always improving the Y-cam app so make sure you keep updating your app to see improvements and brand new features.
If you have any issues, please contact our Customer Satisfaction Team on email@example.com where one of the team is waiting to resolve the issue.
Thank you for using Y-cam.