Terrible update This update, like the recent update to the website, has only made things worse. I'm not someone who fears change and every time an app updates it takes time to get used to the changes. This update just doesn't improve upon the previous version and isn't nice to navigate.
App design could use major improvements. Items repeat when scrolling down the last. Filtering doesn't work that well (will throw in backpacks when viewing tops and show items priced way outside the range set in the filter). Pricing in the shopping cart is laid out in a very confusing way. You can't see what the base price was, how much was reduced through an active sale, how much from an applied coupon, etc. Other usability issues. I often find myself giving up on shopping because of all the ux issues.
They've won me over... I changed my one star to five stars. Some of their policies are inconvenient, but the deals cannot be denied.
Exchange different size app function broken When using app to exchange for different size, the app shows size not available and return/refund is the only option. Searching by search function shows otherwise...other sizes are available. Constantly have to call customer care to make exchanges.
I need to finish shopping but it wont let me register my address so how can i shop here? Tried it hundred times but it says error😒 Will they fix this tomorrow after the 15%off sale? Got it! this app is just a propaganda😒 Delete the app and just shop the way i was doing it in mobile site
In this update:
• A completely new look
• Simpler and more intuitive searching
• Shopping suggestions based on your preferences
• View your recent searches
A fascinating shopping experience designed for time and money savvy people.