Updated review, many improvements Update: Much better. If left on for a while the mobile connection does drop and the only way I have been able to make it reconnect is a power cycle. Orginal: Ok if you are going to update almost on the daily you have to put what you are doing in the notes. Not the little happy pyramids were not built... line.
Being able to create an SSID and use standard wifi connections/ passwords to access data that you've already paid for, should be a standard and included feature of a wifi hotspot. Requiring a $15.00/month "Premium" to use features that are available for free anywhere else in the world is a blatant ripoff.
Bricked device As with Kirsten below, light bright green but says device is off and needs updating. Gives poor instructions on process. No help available from within the app. No help available period. I think company out of business.
Updates The app says I have no connected devices when my phone is connected to it. It also says I need to update my device and I may have to restart it multiple times to fully update it. I've restarted it at least ten times and I still get the same message on my app.
Premium features?? You mean basic features that should be included with any decent hotspot? Like setting my Wi-Fi's name and a secure private network? That I've been patiently waiting for since I purchased the first iteration of a Karma? That I now need to pay monthly for?? C'mon, Karma, this is already a premium device at that price. I shouldn't be gouged for features that are already built-in to my device--especially because these features cost nothing to your service which is simply to provide connectivity.
Awful Must download the app then make an account then log in on the app, log in online then get redirected to their home page regardless of what web address you try. Waste of time.
Roses are red, violets are blue, check out this latest release that includes the launch of some great Premium Features that are available to you today and can give you greater control over your Karma Go such as the ability to create a private network with a passphrase when you need it plus other fun extras too.
-Create a private network with a passphrase.
-Create custom WiFi network names with emojis.
-Add browser-less devices to your Karma Go.
-Pick up the data tab for your family and friends.
Finding and connecting securely to XFINITY WiFi hotspots has never been easier.