Nearly a year later, I and countless others are still waiting for refunds. The company did a bait and switch and is now continually lying about getting refunds to those who prepaid. Look them up on the Better Business Bureau of NY city ... lots of complaints and no happy customers. They have had my money now for over a year like many others. Look up Bad Karma groups on facebook ... don't fall for their scam!
I feel cheated Used to get 100MB for every share, and as I travel a lot, have many shares at airports, but now I get 100MB once a month. This uses up bandwidth and battery, and worst of all, I have to pay if want to make my Karma Go private. What started as a social Internet is not social any more.
Being able to create an SSID and use standard wifi connections/ passwords to access data that you've already paid for, should be a standard and included feature of a wifi hotspot. Requiring a $15.00/month "Premium" to use features that are available for free anywhere else in the world is a blatant ripoff.
Garbage... Pure garbage. Don't waste your money on this. On phone it says 9.5. On tablet says, 14.6, which should be right for data available. But now neither logs into the app. It just errors out. And 6 different laptops can't connect at all to the damn thing. Total waste of anyone's money!
Even with a good internet connection, the app never loaded a single element onto the screen. All I ever saw was a spinning wheel, worst app ever. Can't believe it actually got released to the store that way. Very disappointed in the app, the company for making it, and also for their purely false coverage map because I've never been able to actually use the device for anything other than weighing down paper.
Been a year since I returned their highly priced paper weight of a hotspot. Still have not received a refund. Can't even get into their home page anymore to complain about the bad service and refund issues. Do not buy. Its the most expensive brick you'll ever pay for.
Roses are red, violets are blue, check out this latest release that includes the launch of some great Premium Features that are available to you today and can give you greater control over your Karma Go such as the ability to create a private network with a passphrase when you need it plus other fun extras too.
-Create a private network with a passphrase.
-Create custom WiFi network names with emojis.
-Add browser-less devices to your Karma Go.
-Pick up the data tab for your family and friends.
Finding and connecting securely to XFINITY WiFi hotspots has never been easier.