The good- this is the biggest bike-share platform in SG, with bicycles available nearby at most times and places. The Bad- this android app, which is very buggy! 1. Quite often, when you start it, all you see is the map. No options, no markers for bicycles, and nothing one can do except clicking back twice to exit. 2. Often when returning a bike and scanning the parking QR, it just hangs A better app would make the whole experience much better!
3 people found this review helpful
November 30, 2022
Hi Soumyo, we would like to apolgize for the poor experience brought to you. We will report this feedback for the relevant team to investigate further. We will also try our best to improve our app in the near future - Jr.
App experience is great. I supported by trying out and got $5 deducted for parking at a bicycle stand without a QR Code while escaping heavy rain. I guess more effort needs to be put into adding bicycle stand QR Codes. Especially in a major park like Chinese Garden. Planning issues I guess. Bought a month pass and topped 10 bucks. Think I will no longer use this app anymore after I cycle maybe another once or twice. It rains in Singapore..
November 30, 2022
Hi, Samuel Heng thank you for choosing Anywheel 🙏and for your suggestion. Please be rest assured that we will be considering your suggestion. Thank you again and hope to have you ride with us soon again!
first night in town and rollin' already thanks to anywheel. i gotta admit though strange experience to ride in the darkness without light and stuff. we in europe got way fancier bikes to rent but they do not always work right and are way more expensive to rent plus heavier as well. My preferred way of visiting a city nevertheless and thanks to Anywheel for making it happen for me.
1 person found this review helpful
Hi, Flo_Securis thank you for choosing Anywheel and for your feedback. We will try our best to improve our service further and hope that you will come back to enjoy the ride with us again.-st.