
Oguzhan uysal (PBXg33k)
While the app at its core does work it does lack the ability to select an image from the phone's gallery. This is a severe limitation as it does not allow you to report something at a time that's more convenient to the user. A side affect is also that the app's camera feature doesn't support multiple camera so zooming is out of the question, i don't want to have to go out of my way to move closer to the subject in order to make a clear photo when i can zoom in with my phone's built in camera app and make a clear picture from where i'm standing and continue on my way. The pin UX is also a bit weir as the pin will move a certain amount of pixels up when you pick it, but doesn't drop down when you let it go, resulting in inconsistent behaviour and may lead up to incorrect placement by the user. Either let it float and drop it, or keep the pin on the same location relative to the touch point. Whatever happens with your report is up to the municipality, but this app does make it easy to report things and in my experience the municipality of my city did pick up my reports in a matter of minutes. I would give this app 5 stars, if it wasn't for that lacking camera/gallery ability. Please release an update with this feature implemented.
16 people found this review helpful

Annemarieke van Maris
Ok but could use small improvements. I'm using a Google 4a pixel phone and the menu button of the app is not visible because it's in the same location as my camera lens. Also, I would like to be able to switch the language to Dutch. I know we have a very international crowd here in Eindhoven but don't forget your Dutch speaking citizens.
2 people found this review helpful

Robin
I don't know how multiple people came to the conclusion that this update is more functional than the way the app worked before. Deciding on a chatbot gives off the impression that they're trying to demotivate you from sending a request at all. So now the neighborhood is filled with garbage, traffic is unsafe AND trying to have anyone do anything about it is way more frustrating.
7 people found this review helpful
BuitenBeter
January 30, 2025
Bedankt voor je feedback! De app heeft geen chatbot functies gekregen maar gebruikt wel moderne technieken om categorieën automatisch in te vullen en zo het melden makkelijker te maken. We horen graag hoe we de ervaring kunnen verbeteren en nemen je opmerkingen mee voor toekomstige updates. Dank je wel voor je input!