kartheepan m
This app lacks chat support and only provides a common phone number for all outlets, which can be inconvenient as calls are initially directed to a centralized location before being transferred to the appropriate outlet. Additionally, there is no real-time status update available for outlets, making it difficult to know if they are open or closed.
13 people found this review helpful
Yum Brands Inc - India Division
19 April 2024
Apologies Kartheepan! Our first priority is that our customers have a great experience. Request you to share your feedback on KFCFeedback@yum.com. We'll connect with you shortly.
Ishita Prajapati
Really good app. My only suggestions are that there should be a little more offers (like offers on cards or special days) than right now, and the app should be more smoother. There is an animation after each and every action taken which lowers the experience a little bit. By the way, the zinger burgers are really bad which are sent as a coupon with the first order. Maybe some people might like it but I felt like it was really bad in taste. Overall, the app is good but below excellent .
4,682 people found this review helpful
Yum Brands Inc - India Division
20 April 2022
Hi Ishita, thank you for sharing your feedback with us. We'll surely share this internally. We look forward to see you again.
nikhaar suri
This is such a bad app. I could not place even a single order after installing it. 1. Once you add a product to cart, on a lot of pages, you cannot even add another product to cart because the cart preview overlaps with 'add to cart' buttons at the bottom of the screen 2. On proceeding to checkout, the email field was pre-populated with long random text which left me with absolutely no idea what that field was. 3. I could not proceed to pay. My address was highlighted without any error
3,976 people found this review helpful
Yum Brands Inc - India Division
24 August 2020
We're concerned to hear this, Nikhaar. Request you to share your registered contact number on KFCFeedback@yum.com, so that our team can reach out to you with regards to your concern.