Abhishek Sen
This app is getting worse day by day. I'm not able to put discounts or coupons on my orders. Furthermore, I am not able to make payment as well. It happened twice when my payment was deducted, but the order didn't reach the kfc restaurant. Although the amount was credited back to my account within 7 days but this app is really frustrating. Uninstalling it right away.
86 people found this review helpful
Yum Brands Inc - India Division
April 7, 2024
Apologies Abhishek! Our first priority is that our customers have a great experience. Request you to share your feedback on KFCFeedback@yum.com. We'll connect with you shortly.
Ishita Prajapati
Really good app. My only suggestions are that there should be a little more offers (like offers on cards or special days) than right now, and the app should be more smoother. There is an animation after each and every action taken which lowers the experience a little bit. By the way, the zinger burgers are really bad which are sent as a coupon with the first order. Maybe some people might like it but I felt like it was really bad in taste. Overall, the app is good but below excellent .
4,717 people found this review helpful
Yum Brands Inc - India Division
April 20, 2022
Hi Ishita, thank you for sharing your feedback with us. We'll surely share this internally. We look forward to see you again.
nikhaar suri
This is such a bad app. I could not place even a single order after installing it. 1. Once you add a product to cart, on a lot of pages, you cannot even add another product to cart because the cart preview overlaps with 'add to cart' buttons at the bottom of the screen 2. On proceeding to checkout, the email field was pre-populated with long random text which left me with absolutely no idea what that field was. 3. I could not proceed to pay. My address was highlighted without any error
4,003 people found this review helpful
Yum Brands Inc - India Division
August 24, 2020
We're concerned to hear this, Nikhaar. Request you to share your registered contact number on KFCFeedback@yum.com, so that our team can reach out to you with regards to your concern.