
Sarah Leavitt
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Very frustrating. It was working great but now that we have a prize, it won't let me log in so we can't redeem anything. I have the most current version of the app and it is the worst version so far! Edit (week later) - it finally let me back in but has deleted some of my kids' info including days logged and earned prize. Because of how BookIt is set up, I cannot go back and re-log the missing days. Extremely frustrating.
15 people found this review helpful

Jena Ososkalo
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Awful after update!! I wish I could give it 0 stars! We have not been able to get our December reward or mark January since I updated the app. I have been in communication with bookit, but they aren't offering much help- other than reinstall or update app- all of which I have done, and it's not working at all!!!! It keeps telling the sign up window for bookit has passed, but I'm already signed up. This is a terrible system.
3 people found this review helpful

Shane Ostrowski
The app just doesn't work. I register a child and it goes back to wanting to register the child again. I get emails saying she's registered but then nothing shows up on the calendar. In the email, there's a contact us link that just takes you back to the app promotion leading back to Google Play. So there is no customer support. This is one horrible app.
21 people found this review helpful
Pizza Hut Inc
June 4, 2025
Sorry you are having trouble. There is a known bug in version 2.4.4 with some Android devices that is fixed in the upcoming version that will be released soon. When this new version is released (2.5.2), you may need to completely delete the app and reinstall it if you're still having trouble.