Review from Jonathan Reeves
it used to work and was great but then it stopped working all of a sudden saying that their app doesn't work no more or something. I waited a while and heard that it got updated so I tried installing it again but I still keep the same message so pointless app that doesn't let you order anything.
I love Pizza hut but this app sucks. You can make your orders but you CANNOT view or track your order. I have to go to my email to check the status of my order, so what the hell is the point of making an app if a simple function such as tracking is not available? Its slow and forget about going back to the homescreen, you will be waiting for a long time. Please fix it!
The app was pretty good could use some more details on ordering. I wish my order would have been discovered quicker. About 30 minutes after I had made my order I received a call stating they were out of the stuff crust. I was ok with that then I asked for the pan pizza for my orders. They did not seem to have that either... it was a very frustrating experience. I tried to see if there was anyway for my order to be transfered to another pizza hut in my area and was told they could not do that for me and that i would need to call them to place the order. I asked about the 50% off deal ordering through the app and they pretty much told me I would have to order it from the pizza hut. So I ended up canceling my order due to the horrible customer experience only to find out that the funds were already taken out and the person I spoke with did not give a very clear answer as to how long it would take for the funds to show in my account. I am going to delete this app as its only good for the pizza hut near me. I will not be ordering pizza through that pizza hut again. ☹
Slow and takes forever to populate items. Also fought with the keyboard not wanting to disappear so I could click a continue button. Could use some work to make it more user friendly instead of a reflection of the website ordering system. If I wanted that I could have used my web browser and not the app.
App is very cumbersome to navigate. It's easier and quicker to just order by phone. At least that way, you can ask questions about what items you can have on you "deal" pizza's. The app doesn't let you know what the toppings limit is for the "2 medium pizza" specials for example, and charges you for going over the limit. Once again, easier and quicker to order by phone. I uninstalled the app!
It's an ok app. There is no tracker to know how long pizza will take. And it doesn't tell you when pizza is done. Also, when you select a deal, it let's you choose options outside of that deal without telling you it changed the deal. So then your paying more than what deal says and not helpful on figuring out why it's costing more than advertised. The layout is really nice though, selecting items is convenient. Just not well formated. And you can't check status of current order, so our pizza was cold because we didn't know if was done it not
I like the app. Its easy to use but I would prefer to call my order in. If using a coupon you have to use the app. We ordered from Pizza Hut at least once a week because they delivered to my home. After a few years they quit delivering to my home because we live 1/2 mile past their delivery route. We only order about every 2 months from them now. Domino's delivers to my home and I hate to say but they now get most of our business now!
- We’ve added auto-complete functionality to make it even easier to enter delivery addresses
- Minor bug fixes and enhancements
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