I downloaded the Zagster app in Winston Salem, NC because there was a lot of hype about it. Wouldn't let me do anything, it doesn't recognize my location, wouldn't let me type in my location and it didn't let me create an account. A very uneasy first time experience with the app. I even downloaded it multiple times. This app should work on galaxy phones and not just iPhones.
What a frustrating waste of time. Signing up for this app couldn't be any more difficult. Why not just let folks sign in with their Google account? A call to customer service for my account activated yet the app couldn't find my location or let me unlock bikes. P.S. You can't rent a bike for your wife if you're together, she had to download the app and go through the same annoying problem. This could have been so good, instead it's so bad!
I got this app to use the bike stations on my college campus. First, the process of signing up was a hassle. I signed up as a student but it couldn't authorize me to use my gmail account, which doubles as my school account email, so I had to create an entirely new email just to sign up. Second, it can have some bad glitches. Yesterday I tried renting a bike to get to class but the app said that all the bikes that I was right in front of were either being used or just not available. I gave up and walked but when I was going to use a bike today, the app apparently had recognized one of the bikes from yesterday without telling me and said I had been using it for a 23 hour bike ride, causing the app to charge me the maximum bike ride fee. When the app works it's very useful, but when it doesn't work it's a real pain. UPDATE: I called in and was able to get good phone support and a refund for the ride. This makes it a lot better, but the app is still buggy.
It won't open. My phone is galaxy edge 8 and the app slowed down the phones system. what's going on FIX IT.
Bluetooth won't connect even though the devices are detected, which makes it impossible to rent a bike. Why am I paying for this?
App is a little buggy but got it to work
Bug fixes for older devices
Your go-to multi-city bike share app that tracks nearby stations, bikes & docks