ZALORA-Online Fashion Shopping

4.3
460K reviews
10M+
Downloads
Content rating
Everyone
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About this app

ZALORA - ASIA'S ONLINE FASHION EXPERTS

ZALORA is the leading name when it comes to fashion shopping online with style. Carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you.

Shop online to Enjoy Savings, Sales, Vouchers & other Perks
While our forte has been known to be in fashion, fashionable clothes aren’t the only thing we serve. Here, you’ll find a comprehensive range of categories & brands, including beauty, health, electronics, automotive, kids, toys, lifestyle. We promise 100% authentic products from all our brands so you just shop online with ease. But don’t let down your guard entirely, flash sales and campaigns happen regularly! Best to keep your eyes peeled on our Shopping App for big events such as Monthly sales, Payday Sale, Birthday Sales, and 10.10, 11.11 and 12.12 Mega Sales. That’s when you enjoy savings with our cashback, vouchers, discounts, and promo codes. Our advice? Add everything you covet to your wishlist for easy reference, especially during crazy sales season. No worries if you have trouble making your pick, get inspired by the new arrivals and discover section for tailored product offerings. Checkout is fairly simple, all it takes is just a few clicks. Plus, with a variety of payment methods including cash on delivery, online shopping is now hassle-free. Now, finish that with ZALORA VIP to enjoy unlimited free express shipping, priority access to sales and exclusive offers.

Safe Online Shopping with ZALORA -100% Authenticity guaranteed by Brands -Safe transaction - Payment release upon order confirmation -Track your shopping order from payment to delivery. -Shop with confidence - 30 days free return Secure payment - Safely pay using various payment options: ✅Buy Now, Pay Later ✅Cash on Delivery (COD) ✅Credit or debit card ✅PayPal ✅GrabPay ✅E-Gift Card or Wallet Credit

Shop these collections on our Shopping App Online:
👗 Clothes - Fashionable clothing for women, men & kids ranging from dresses, t-shirts, polos, jeans
👜 Accessories - Online shopping of bags, watches, sunglasses
👟 Shoes - Sneakers, heels, sandals
🌙 Ethnic & Traditional Wear - Baju kurung, baju Melayu, and kebaya from top local brands - LÚBNA, Naelofar, NH By Nurita Harith
💍 Jewelleries - Rings, necklaces, earrings from luxury brands
🏠 Lifestyle - From home décor to kitchenware & bedding
💄 Beauty - Makeup, skincare, fragrances for men & women
🧕 Modest Wear - Hijab & inners for women
⚽ Sports - Shop Nike, Adidas, New Balance

Largest Online Collection Of Fashion & Lifestyle Brands at Your Fingertips
- 100% authentic products only
- 500+ international & local brands to choose from
- Experience fast and easy online shopping with exclusive deals, vouchers, markdown prices, free shipping and monthly sales
- Shop for famous brands like H&M, Adidas, Nike, GAP, Mango, Fossil, Marciano, Guess, PUMA, Levi's, Next, Cotton On, Converse
- Makeup and skincare products: Laneige, Benefit, The Ordinary, SK-II, The Body Shop, Lancome, Bulgari, Montblanc, NARS, Innisfree
- Shop fragrances for both men and women from brands: Channel, Coach, Louis Vuitton, Gucci, Burberry
- Browse luxury fashion items from high-end brands: Longchamp, Michael Kors, KENZO, Karl Lagerfeld, Kate Spade, Tommy Hilfiger, Calvin Klein

SEA Awards
* 2016 Markie Award - Best Mobile Experience
* TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
* Best Choice Online Fashion Store-Best Choice Awards 2014
Contact us URL: customer@sg.zalora.com, customer@ph.zalora.com, customer@hk.zalora.com, customer@id.zalora.com, customer@my.zalora.com, customer@tw.zalora.com
Updated on
Mar 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
445K reviews
Li MZ
March 7, 2024
Enjoyed shopping on this app, in particular browsing using the filter function. The review text box needs improvement. It does not allow proper editing of previously typed content. It only allows one character to be edited on an earlier paragraph/sentence and immediately jumps to the last point of the entire text.
17 people found this review helpful
Zalora South East Asia Pte Ltd
March 11, 2024
Hi, we are sorry that you're having issues with the app. Can you write to us at customer@sg.zalora.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.
Gelly Lacson
January 4, 2024
Placed an order last December 26 and up until now it only says "Item ready to be delivered" EST delivery date Jan 3-5. I received an email last Jan 3 saying that my order wasn't processed yet by the third party seller and will be delayed. It's almost 10 days I just want to cancel the order. But, to cancel the order you'll have to either return it or refuse the delivery. Contacting chat support takes hours. There should be an option for auto cancellation if it's more than the waiting time.
85 people found this review helpful
Zalora South East Asia Pte Ltd
January 23, 2024
Hi , thank you for your feedback. We're very sorry to hear about your ordering experience. Rest assured that we're always looking to improve our service. We appreciate your feedback and we'll definitely look into it to give you a better shopping experience.
Alvin Duroy
January 10, 2024
Your customer service really sucks. You are always keeping me waiting and waiting. First issue, unable to return the item in zalora app and you can't fix the technical issue after how many days of follow ups hence resorting me to ask you to manually request to return on my behalf then i have to drop off the item instead of pickup. I already returned the item and as per J&T tracking, this was already delivered on January 3, how many days have passed now but still no feedback?
20 people found this review helpful
Zalora South East Asia Pte Ltd
January 22, 2024
Hi, We're very sorry to hear about your recent experience. Rest assured that we're always looking to improve our service. We appreciate your feedback and we'll definitely look into it to give you a better shopping experience.

What's new

We regularly update the ZALORA app to improve performance, stability, and security, offering you the best fashion shopping experience.

Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at mobilefeedback@zalora.com.