ZALORA - Fashion Shopping

4.3
337K reviews
10M+
Downloads
Content rating
Everyone
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About this app

ZALORA - ASIA'S ONLINE SHOPPING FASHION DESTINATION


ZALORA is the leading name when it comes to fashion shopping online with style. Carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you. From day dresses to shoes and heels, beauty needs to makeup, gifts and accessories like watches and luggages, there’s something for everyone with an eye for fashion.


We offer a seamless customer experience from start to finish, through our trend-led edits, in-house designs and products, as well as weekly highlights. Browse top brands and featured categories while keeping your eyes peeled for app-exclusive flash deals, festival picks and sales like our iconic Singles’ Day takeover. Don’t forget to add everything that you love to your wishlist for easy reference, especially during the shopping spree frenzy. As always, we offer free and express shipping options, 30 days free returns, a variety of payment methods, including cash on delivery, and unparalleled customer service.


The ZALORA app lets you do the following as well:


* Shop by Category

Finding something specific like a pair of vintage indigo jeans, lifestyle sneakers or an accessory for your outfit? Home in on exactly what you need with our sorted catalogue, browse, add to bag and checkout in record time.


* Do a Visual Search

Spot an outfit you like? Snap a picture of the apparel and we’ll find you something similar that’s sold by us. Tap the camera icon on the search bar to get started.


* Receive Push Notifications

Be the first to know about our latest arrivals, exclusive offers, flash sales and updates to your order. We promise to deliver the good news straight to you.


* Seek New Inspiration

We’ve integrated our magazine into the app, bringing to you the best reads in the world of fashion. From the latest Korean trends to tips on dressing up and other lifestyle stories, our magazine has them all.


* Get Recommendations

Tap on ‘Just For You’ to discover style picks based on your preferences. The more you browse, the better our recommendations get. It’s that simple!


* Browse our Outlet Store

Searching for something affordable? We have past season steals that are cheap in price but high in aesthetics and value. Expect huge discounts and marketplace finds at amazing prices - no coupon or promo code needed.


Don’t wait, download the ZALORA app and change the way you shop today.


SEA Awards:

* 2016 Markie Award - Best Mobile Experience

* TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands

* Best Choice Online Fashion Store-Best Choice Awards 2014

* ONLINE SHOPPING SITE OF THE YEAR 2014 Award-Vulcan Post Readers’ Choice Awards


Got a question? Contact us...

- Singapore: https://www.zalora.sg || customer@sg.zalora.com

- Philippines: https://www.zalora.com.ph || customer@ph.zalora.com

- Hong Kong: https://www.zalora.com.hk || customer@hk.zalora.com

- Indonesia: https://www.zalora.co.id || customer@id.zalora.com

- Malaysia/Brunei: https://www.zalora.com.my || customer@my.zalora.com

- Taiwan: https://www.zalora.com.tw || customer@tw.zalora.com

Updated on
8 Aug 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted
4.3
337K reviews
Josh Abrogena
21 July 2022
Ordered two pairs of shoes of the same size. One fit perfectly and the other was a little too small. Shouldn't they handle this inconsistency? Anyway w/e. I try it out for a day to make sure it really wasn't fitting well. It doesn't. I request an exchange and it gets rejected. I say they keep the shoes. They're going to send it back anyway with no refunds. Fantastic. My expectations were low and customer service somehow did worse.
189 people found this review helpful
Marlon Malinias
28 July 2022
Package tracking needs improvement. Memory management also needs some improvement. Voucher codes get too mixed up that even the one with best value isn't included in the selectable codes before checkout, even while the codes are still supposedly active. While you can manually input the code, it would say that the code has already been applied and it then disables the button to proceed to checkout until you remove the actual voucher code that you want.
119 people found this review helpful
Coup De Grace
21 July 2022
For christ sake. This is worst, the cancellation button doesn't appear on the app neither on desktop. I tried to email the support to cancel my order and they said that it was already cancelled. But they still shipped my order. Now i feel bad for the delivery man. I gave tip to the delivery man twice since i feel sorry for him. You should fix your cancel button. To avoid inconvenience. Jeez.
47 people found this review helpful

What's new

- New look and feel for Order tracking screen
- Added more information on the product screen

Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at mobilefeedback@zalora.com.