Zappos, your developers taken the fun out of buying shoes! Seriously, everytime I want to change shoe model, I have to re enter the shoe size again? and sort the way I want again! And swipe the categories menu for it to go away? Have you guys ever tried using this app for more than a minute?
Amazing customer service. I had a pair of shoes for 7 months that were broken down and I received a beautiful personalized email processing a full refund and a $25 coupon since they were out of stock of that shoe. Highly recommend ordering through Zappos high-quality shoes and amazing customer service
Installed the app due to the free one day shipping offer from the website, totally expecting there to be some catch. Nope, logged in, my cart from the website showed up, got free one day shipping. App UI and UX is great. Very happy with my shopping experience on here. Will be using this again for future shoe purchases 👍👍
Almost everything is great. But the deal breaker is the log in process. I figured I'd log in with Amazon for convience but instead I have to log in every time I leave the app for more then a day. And now it's not even working. I just get the loading icon indefinitely after clicking log in with Amazon.
Couldn't search for a single rainboot or midcalf boot, kept getting the "Doh" error. Very frustrating. Deleted app.
Have been using Zappos now for almost 8 years now and have never once been disappointed in my life. Customer service is great, fastest shipping I've ever gotten for free, and the website/app keeps improving for continously easier and more welcoming shopping experiences.
* Need to make a return? Your shipping label is now available to save or print via My Account -> Orders.
* You'll spend less time selecting shoe sizes as we predict and select them for you on our Product Page! (when possible)
* Oops, made a mistake with your order? Now you can cancel or modify orders up until the time that the product(s) leave our warehouse.
The Champs Sports app has the tools you need to keep your shoe game fresh