57K reviews
Content rating
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About this app

Zappos makes shopping easier! Shop all the top brands and latest trends of shoes, clothing, accessories & more!

Zappos.com offers an unrivaled selection of shoes, clothing, bags, accessories & more, along with FREE delivery and FREE returns, making shopping from your computer or smart device that much easier!

Looking for some sweet-new kicks? Zappos has you(r feet) covered!
Boots & flats from Birkenstock, Clarks, Sorel & more.
Sneakers from Nike, Brooks, Vans & many more.
Heels & pumps from Sam Edelman, UGG, Steve Madden & yup! Much, much more.

Seasons change, along with the trends. Stay ahead of the fashion game with exclusive brands, available at your fingertips!

Find the perfect fit! On-trend women's, men's, and kid's styles from the latest & best, clothing & footwear brands.

Fashion-forward clothing, high-performance apparel, outerwear, bags, accessories & more, all on the Zappos app!

Bad at or skeptical about making decisions online? Don't stress!

Shop with confidence on the Zappos app!
High-resolution images and videos.
Share your favorite styles and trends on social media
And as always, FREE & easy returns.
World-class customer service, from the Zappos Customer Loyalty Team, available by phone call (24 hours a day / 365 days a year), text, live chat, and e-mail.
Updated on
Oct 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

53.2K reviews
A Google user
November 27, 2019
This app is awful. None of the "more" buttons on the home screen do anything -- I presume they're meant to take you to additional options. If you open up the pictures on a particular item, there's no way to get back, as there isn't an x to close the enlarged pics, nor is there a back button. There's no alpha-sorted list of brands to choose from. The app on my iPad is great, it's a shame Zappos really shortchanges Android users.
161 people found this review helpful
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Lilium Beau
November 15, 2020
Now the navigation won't load. Eyeroll. Edit: Random shuffling has been fixed so added a star. Wishing for a "save for later" option and the ability to zoom. Over two months later and the app still sucks. Filter bar is at the bottom where it easily gets activated while scrolling. Such bad placement. Filters don't work. Items shuffling at random is the worst. So frustrating. Haven't ordered in such a long time because of this. I miss you old Zappos. Please come back.
76 people found this review helpful
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September 10, 2019
You can directly search for "handbags" next time from the top search menu for quicker personalized results!
A Google user
November 4, 2019
Zappos is fine, but this app is really poorly built. The interface is... It's not awful, but it's not great, and it is buggy. Scrolling through any large selection, at some point it's just going to randomly jump ahead and you'll have to search for the last thing you remembered through pages of results.
29 people found this review helpful
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November 13, 2019
Samuel, sorry to hear about your experience with the app. I hope you like our latest (9.5.2) version. We have fixed the shuffling of search results bug. Thanks!

What's new

* You can now easily track each item and view its status in an order individually.
* New screen for return and exchanges options.
* Fixed pricing in Favorites screen.
* Updated App Icons.
* Minor bug fixes and performance improvements.