Terrible date time selector Date time selector on the reservation page is terrible , keeps jumping between AM/PM and changes dates. It's very easy to miss it and get reservation for +1 day, then there is no way to cancel it. Customer support is terrible regarding this problem.
Sign Up Too Hard Took too long to scan my face. You have to hold the phone just right. Finally get that done and it won't upload! Check Internet connection error when I have unlimited access. Disappointing.
Impeccable Love the app and service. I may have missed something, but the service notification light came on during a recent trip, and I'm unsure if there's a way to report this within the app. Still, 🌟🌟🌟🌟🌟 from me.
I am not able to upload my documents Every time I try to upload my documents it shows there was a error and no internet connection . But I have check it on wifi,mobile data ,public wifi everywhere..still showing same thing
Cancellations I cancel my reservation with more than a week in advance and you still charge my card for the full amount of the reservation you're absolute garbage and I will never use this app again. I will tell everyone that will listen not to use zip car.
Not the sharpest in locating vehicles nearby in areas with limited availability Not the sharpest in locating vehicles nearby in areas with limited availability. Zipcar you need to allow for the ability to save more than a home and work location. Transit App integration would be nice.
New in this release:
· Bug fix on entering address to search around in Android 7.0 Nougat
· Bug fix on selecting a drop-off location for One-Way trips
· Performance improvements on loading reservations (credit to our server-side team)
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