Horrible app. Doesn't work or doesn't work as intended. You're better off using the webpage on your phone
Need more refine
Hey Zipcar, I would give you a 5 star rating if I could get your app to remember my password and log me in directly. I always have to go find the password on my laptop. That sucks. My phone is secured down. That;s good enough for me and I accept the liability. I am about to abandon your app and just use the website on Chrome -- which remembers my password.
Got into a car with less than 1/4 gaa. I was forced to go to the gas station to refill the tank, even though I only drove a couple KM. The card they provided didn't work, so I was on hold with customer service for an additional fifteen min. So I had to pay with my own credit card, wasted twenty min at the gas station to fill a tank because the last user didn't bother to fill it before they left, and on top of all that, I had to extend my time by 30 min. They refused to give me a credit for the half hour, reading a contract line item to me over the phone. Definitely won't recommend to my worst enemy. Possibly the worst customer service I've ever gotten. Lost a customer over $5.
"Sorry something went wrong" toast msg when trying to change reservation. Resulted in me calling Zipcar and being told they could not change my reservation without paying in full plus £1.50 charge... but I could cancel it in 30minutes of booking without charge!! Bizarre logic. Policy needs improvment. Zipcar customer for over a year.
Their late fee rules suck. I called to extend my return time by 30minutes because I was stuck in traffic. They charged me a late fee even though I ended up returning 10 minutes after my original time. Not cool at all and very unsatisfied and not recommending ZipCar to anyone ever again! Why bother to extend if you will charge the late fee anyway!!
- Fixes to better support super widescreen devices (like the Samsung S8 and LG G6)
- Significantly smaller APK size, so it’ll take up less space on your phone
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