Horrible app. Doesn't work or doesn't work as intended. You're better off using the webpage on your phone
Need more refine
Hey Zipcar, I would give you a 5 star rating if I could get your app to remember my password and log me in directly. I always have to go find the password on my laptop. That sucks. My phone is secured down. That;s good enough for me and I accept the liability. I am about to abandon your app and just use the website on Chrome -- which remembers my password.
Got into a car with less than 1/4 gaa. I was forced to go to the gas station to refill the tank, even though I only drove a couple KM. The card they provided didn't work, so I was on hold with customer service for an additional fifteen min. So I had to pay with my own credit card, wasted twenty min at the gas station to fill a tank because the last user didn't bother to fill it before they left, and on top of all that, I had to extend my time by 30 min. They refused to give me a credit for the half hour, reading a contract line item to me over the phone. Definitely won't recommend to my worst enemy. Possibly the worst customer service I've ever gotten. Lost a customer over $5.
"Sorry something went wrong" toast msg when trying to change reservation. Resulted in me calling Zipcar and being told they could not change my reservation without paying in full plus £1.50 charge... but I could cancel it in 30minutes of booking without charge!! Bizarre logic. Policy needs improvment. Zipcar customer for over a year.
Constantly signed out for no reason. What's the point of showing my Past Reservations when you only show a useless "This reservation has ended." message upon clicking? Total cost, miles driven, hours reserved, anything? edit: 10 months later, still no improvement at all, what a joke.
- Fixes to better support super widescreen devices (like the Samsung S8 and LG G6)
- Significantly smaller APK size, so it’ll take up less space on your phone
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