Could be better Needs to be easier to review specs of cars directly from app, also when you've selected one and need to change the time it should allow from selection rather than having to go back to first search screen again. The car description should show the exact car colour to allow it to be found easily or at least describe the colour prior to booking. I thought we had a lovely red car but when we turned up it was a hideous bright yellow!
Still need the card It's dumb I have to start and end the reservation with the physical card. Competing services don't do this. And I've got too many cards to carry as it is.
Needs more features Needs access to making OneWay Zipcar reservations. You should also be able to check your past reservations and invoices.
Better Diagnostic's We can tell that your staff is constantly working on the website and the application. Thank You
Love the Zipcar app, shortcomings unable book / day Day rate not available on the app.
Zipcar locations My issue is when I am trying to reserve a car using this app it does not display all the locations where zipcars reside. Called customer service and they told me that the car might not be available and that is why the location does not display. Duh! It seems no matter what time I try to reserve at these locations they still do not display in this app. Still hoping to get an answer as to why not all locations display.
- For our One>Way beta users in Boston, you can now search, edit and cancel your bookings through the app
- Fixed a bug with time pickers when amending reservations