I lied to you I'm an evil user. I said I'm happy but I'm going to come here and give you 1 star. Muahahahahahhaa.
No one replied to me
When I had a question, it was so easy to reach out to support and chat live with an agent or search the knowledge base in-app! Great UX!
Great UI Love the color scheme!
The Help Center UI has changed. The previous Help Center UI where users browsed through a three-tier system has been removed. The new Help Center provides a one-screen overview of categories, sections, and articles.
The new HC UI lets you open the HC with a selection of categories, a selection of sections, or a selection of articles filtered by article labels. Search is scoped to these particular sections or categories.
Visually, the new Help Center uses a much more Material-like design.