This app is the bomb! I had a difficult time searching for the best room that suited my needs and budget, then I came across this app and in no time, it gave me the best option, nothing short. The customer service is exceptional, easy to contact ant to talk to. Since then, I've been recommending this to my friends in choosing the best rooms for their trips! Awesome job you guys!
I super love this Zen rooms app because its super easy, convenient and user friendly to book a room for my vacation trips. Unlike in other booking apps that will take a while and lot of process that you need to undergo before you can book a room. I am super happy that my friend recommended this app. Best thing about Zen rooms app is that they are generous coz they gave me a $5 discount sent to my email as a welcome gift for being a new user. One thing tho, I hope they can have wide variety of places in manila, like in ortigas or libis to choose from, but other than that... everyhting is perfect!
Zen Rooms is now my favorite budget app to date. Not only it gives me the comfort to choose the most budget friendly hotel and accommodation deals across Asia, the app is also user-friendly. You don't have to be tech-savvy for you to be able to navigate the app, their simple instructions and guides will make your booking experience as easy as ABC. No joke on that! Plus, their customer service responds immediately after you have contacted them. I was so surprised as to how economical their deals are. Really a good value for your money. That's why I don't need to use other booking apps, I only rely to Zen Rooms for my short stays and accommodations. Never felt disappointed with their service even once. The app and their service really deliver. Thank you Zen Rooms! BTW, if you will book to one of their partners, you will get a free mini-clutch bag containing a complete set of toiletries. They're really awesome. Five stars for you, Zen Rooms!
ZEN Rooms is a promising service that could rival other sites IF ONLY they could make their mobile app better. Current Android app is very laggy, to the point of being unresponsive to touch.
This app can't even be use to look for famous local beaches and places here in the Philippines which i know have Hotels. How do you expect people to use this app that it can't even locate a single hotel in a very famous place in the Philippines like in Cebu or in Boracay or in Bicol. Fix your app if you want fine reviews. Cause your app ain't helpful at all.
85% great! I love the room and service however booking confirmation must be improved. I got a room DOWNGRADE since the room I booked was not available, but it was confirmed to me. No price deduction was given even it is much of a lesser price. Regardless, I commend the customer service of both the application and hotel although they could do nothing with the should-have price deduction. P.S. I asked the customer service if I could just cancel the booking and book another one to obtain the right price of the room I shall be getting, but the response was I would not be able to have the 15% less for new application users. Dilemma is that comparing the prices of the original discounted room and the downgraded room without the discount is just almost the same. So I opted to choose the lesser price which was just around Php80.00.
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