The bus leaves without waiting for the customer if it comes early. Their tracking system sucks big time! They are charging high prices without actually providing better services.
Terible hike in prices and removed passes. Just playing with customers money. It's already half of the month don't know when the value packes and monthly passes will be available. Customer service is not so good. Never recommend someone to zipgo.
It was inarguably the best in the early days.But now a days lot of issues creep in.Matter of fact I even lost a ride as the driver had come early and I have been charged inappropriately.Tried calling the support team.But tough luck.I have sent the feedback.No response.
Driver did not pick me despite my arrival at the spot before time...Did not get refund or any response from the team....Still giving three star for my previous experience
Refer a friend is not working in the latest update. Please rectify the problem as soon as possible
Options for passes removed. No response from customer service. Once a great service, becoming unfriendly day by day.
- Get upto 20% Extra Credits on recharging your ZipGo Wallet! (T&C apply)
- Tweaks to plug a few leaks.
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An application for commuters of Kolkata to know real time bus information.
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