Have been using the service for a few months. Delivery drivers are always friendly and punctual, clothes are neatly folded and have had a faultless service to date.
Installed app on my OnePlus 3 Android 7 but try to enter address but button to conform address doesn't do anything.
The service is fantastic. Needed a ton of laundry done on a three week trip to Europe. Coordinated pickup and delivery with hotel staff and paid a fraction of the hotel cleaning list. Things missing in the app are ways to update email address and contact info.
Save your money and time... I used Zipjet twice and had issues with both orders. They made no effort to address my concerns. If they had simply said 'what can we do to fix this?' then this would be a very different review. Items such as t-shirts were folded so poorly that they created excessive wrinkles. Dress shirts that were supposed to be hung were folded and so wrinkled they had to be re-laundered. (I wish i could post the pictures I emailed to their 'customer service' people. Every single collar was curled.) I received very dismissive responses both times I contacted them. I got a slightly modified stock email that said, "we're sorry you weren't happy but hope you'll use us again anyway". I was also told once that their mistake was my fault because I allowed their driver to put the dress shirts "in the wrong bag.". (The order slip was clearly labeled to hang the shirts, and it's their drivers job to point new users towards the correct bags.)
Oops...Somethings seems broken. This is the message which appears when opening the app
Great application! Service is wonderful. Really helpful and the drivers are just amazing. Super quick!
Introducing 'Give £5, Get £5'. Give a friend or co-worker £5 off their first Zipjet order & you'll get £5 of Zipjet credit when their order is completed. To do so, just share your personal referral code, which you will find in 'Earn/view credit'.
Update now - we’re here to take the hassle out of laundry. Simple.
Don’t forget to rate Zipjet in the Play Store!
Get Laundry is the most convenient laundry pickup and delivery service you need.