Used to love it Used to be an awesome app. I could pay using the qr code, the money would come out of my bank account, now it is trying to make me load money onto it like a Gift Card. Tried to use it yesterday, said I didn't have a gift balance, so either the girl at the register is a total moron, or y'all messed up the app, which makes y'all the morons. Fix it please.
Limited functionality You can add a gift card to this but it doesn't allow you to order via app for pick up. Pretty stupid.
Should have listened to people who said Do Not Download the app. I have $50 on the app and can't use it to order for pickup. They would not take the money off the app but made me enter my credit card again. Makes the app useless as I never eat in the stores. Can't find out how to get a refund of my money either. Seems someone call The Level Up runs this app for steak and shake. Don't load this app. Save yourself the hassle. I now have to file a dispute with my credit card company to try and get my money back. App is also layed out in a way that it takes far to long to do anything. It should be more simple like other companies who have achieved the same thing. Ah, but what do you expect from a company who just a few years ago only accepted cash.
Works fine people! If you are that freaked out about linking a card to the account, buy a gift card and load it on here. I use a prepaid card on here, but regardless, I'd say it's more secure than handing your card over to a perfect stranger to pay at the restaurant. My credit worked fine as well. Even worked in the drive-thru!
Love this app I do love this app very convenient for my kids to just go and get something when I'm not with them BUT...... when I go to use the app the employees don't know how it works I've had to deal with this many times since downloading this and using it.... I would have gave it the full five star but the employees look at me like I made the app and I'm using my own app ..... get yourself together on that end and I'd change to 5 stars
Hate the new update i do not want to auto load nor do i want to add $25, $50, ect to the card. I like being able to pay whatever amount my bill is and have it come frome my account. may i need to spend $25 one day and $4 the next. I do not want to have to load $15 or $25 for $4. i go two to three times a week and multiple times a day because of the convince. Now a may not.
- Updated the tip box for added clarity
SSR users earn points by checking in, and use those points to redeem rewards
Download the official app and find out the latest news and exclusive promotions for you