This place was horrible The store in Victorville, California was busy but when my wife Mother and I went we were seated right away, then we waited for the next 15 minutes and had to ask the manager if we had a server or not. Fries were cold and chili is to salty we barely got our food and the check is already here. And an half empty restaurant
Great app with bonuses! I have been using the app for over a year now. When you sign up, they give you an automatic coupon for a free milkshake. You are able to upload your gift cards directly to the app or link your credit card. For every $50 you spend, you get another bonus. You can actually include a tip to your server. In less than a minute after the transaction is complete, you'll get a copy of your receipt sent to you. The only thing missing are Steak 'n Shake coupons. Hopefully they'll fix that and the next update!
Unable to add tip At least on mine it wouldnt show and whe I asked the manager in the person at the register why he said I needed to wait as it takes your money and wont tell you why. Not to mention the manager or cashier were not able to answer the question and became rude and told me they couldnt. Do anything to call later. I will never go to the Steak and shake on Cypress garden blvd. Very rude and inept when it comes to their product. That store is dirty.
Rewards It would be alot more convenient if you could simply scan the app at checkout and be rewarded points instead of having to put your credit card information in or load gift cards. I have another restaurants rewards app and no info input is required, you simply scan your QR code at the register and any treats or rewards are automatically taken off your bill and points are received.
Doesn't work/0 customer support Spent 20 mins trying to get the app to work and still had to pay at counter(no assistance from employees including manager which had no clue on how app is used). Loaded $25 to pay for meal today & it took $50 out of bank account,trying to still get a refund. Have emailed 3x & called 2x trying to get my money back so I can uninstall this worthless app. Avoid this app unless you like crappy customer service.
Single worst app ever! Absolutely useless app. No options to use the mass-mailed Steak n Shake coupons, or even find the meal options advertised in the coupon mailings. Perfect for morons who insist on paying full price for everything in life. Deleting immediately.
- Streamlined the ability for users to rate the app and provide feedback
- Improved Setting menu layout
- Improved the Locations feature to display store information more clearly
- Provided store address in Transaction History log (along with date and amount)
- Fixed a few bugs affecting older phones and other minor enhancements
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