Review from A Google User
ZOCDOC YOUR A LIFE SAVER AND ANYTIME I CALL YOU ALL ARE SO UPBEAT AND AMAZING. I JUST LOVE ZOCDOC!!! WITHOUT YOU I WOULD HAVE FOUND THE BEST PC DOCTOR EVER!!!
I love this and I recommend to my family and friends I love this app it's real easy and I love the fact I can view the doctors bio and look at every review. I can put what insurance I have and view the doctors that can take care of me. If I ever problem I can always contact them and the zoc doc customer service is there to answer any questions or concerns you may have.
Top of the Line Service I have to say this company is one, if not the best best in customer service and the way they do business. I had a little issue visiting a doctor, nothing wrong with ZocDoc. I left not so positive review for that doctor and ZocDoc contacted me to follow up and ensure everything was fine. They were so professional and helpful they offered over the phone help to find me another doctor. Have to say ZocDoc services are exceptional.
FELT SICK ON SUNDAY BOOKED AN APPOINTMENT FOR MONDAY 11.00 AND THEY CALLED AND RECEIVED ME EARLIER THANKS.
Great way to schedule I'm an on the go type of person my life is a riot. It suggests some of the best doctors with a quick and easy registration. It allows you to prefilled paperwork for the office and gives you a quick symposia of the Doctors reference and background. I have yet to have a doctor off the list I hate.
Good I like this app. However the first time I used it to book two appointments back to back with the same doctor, for my husband and I, I couldn't figure out how close it down from where I was to get the second appointment made so we would not lose the time slot. Very confusing.
Cyclically Impossible - Unless you have 2 computers. Once you go through all the booking pages you have to enter your phone number to receive a PIN for a verification code entry field. If you leave this page to look at the text with the verification code, there's no getting back to the code verification entry page as the website refreshes back to the very beginning so you can start over again. When you reach the end, the server has to generate a new code and the one you got from your text is now old and doesn't work. Oh well.
New pages for password recovery and account creation
Streamlined help experience
Various bug fixes and style updates