
Lauren Johnson
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Update to 2 star: the Pack customer support is very helpful and addressed several of the issues. But the app still doesn't update for me and displays the wrong number of points earned. Original 1 star: I'm starting to think this rewards program is a scam. Half the products I buy, I cannot find on the app to submit for rewards. Convenia for cats? Not there. Revolution Plus? Not there. Invoices get rejected TWO WEEKS after being submitted with no indication why. What a waste of time.
34 people found this review helpful

Alanna R
new to app but so far very easy to navigate and switch between pets. lots of tracking options- vet records, meds, appts, reminders. rebate option (just submitted so we'll see- love that it's digital and no longer need to use paper rebates!) I like that I can share info with others- groomers, daycare, family, vet(?) and track medication needs!
1 person found this review helpful

Caitlyn Young
Great when it works! I enjoy getting cash back on the things my pets need, it just takes a long time to get the app open. I tend to have to click on it several times before it decides to open, if it opens at all. This has happened before and after updates- ever since having the app for about a year now. Wish it would just work.
3 people found this review helpful