Radar for Zoho Desk

62 reviews
Content rating
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About this app

Hello, there! We’re delighted to tell you all about the exciting updates that we’ve made to Radar for Zoho Desk. These updates encompass both the form and functionality of the app. What this means is you can now do a lot and do it all easily.

First off, we have redesigned Radar’s logo to capture its essence of comprehensive efficiency for both managers and agents. Also, the app’s UI now comes with a revamped navigation scheme aimed at improving your experience.

We have also changed the look and feel of the Radar Store - the one-stop place for choosing the support metrics you want to monitor. Now, customize and reorder the insight screens the way you want. What more? You can also access insights and tickets already loaded in the app, even when you’re offline.

On the agent detail screen, we now display the Gamescope trophies and badges of the agent, along with the list of those owned by other agents.

Other new inclusions are the Strict mode for Blueprint and support for Layout Rules and Validation Rules.

Hope these updates make your Radar experience more fruitful and worth your time. Watch this space for future updates.
Updated on
Sep 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

59 reviews
May 20, 2023
Great App. Far far better than Freshdesk. I'm really happy about my decision to switch to Zoho Desk 1 year back.
1 person found this review helpful
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A Google user
May 17, 2019
Woooow! This app looks really awesome!! Very fresh experiment. I enjoy every moment in it! :) Since the last updates, nothing is working. I get permission errors, however I'm the org superadmin. The app keeps collapsing, nothing is working inside. I was incautious wirh my 5 star rating .. I keep 2 star, because one day maybe it can be something good, I hope.
7 people found this review helpful
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Zoho Corporation
May 24, 2019
That's unfortunate! I am sorry to hear that you've run into several permission related issues in the application.We'd definitely like to sort this out. Could you be so kind to write to support(at)ZohoDesk(dot)com with more details, so that we can help you quickly.
A Google user
November 16, 2018
As the head of customer care for a 24hr customer support centre, this app allows me to keep track of my teams work outside of office hours, and enables me to see whether we need to bring in extra resources during busier periods.
20 people found this review helpful
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