
M GrantJrFam
I used to be a Zoho supporter, now I'm so done. I couldn't access my account to try to update payment methods because the MFA doesn't work properly. My account got downgraded from business to the free version because of this. So I stopped being able to receive/send emails w/ the only option to upgrade to a personal account with the same as the free for storage, makes no sense. To top it off, I've had no response to any emails I've sent for help. Loss of money & who knows what else due to this.
2 people found this review helpful
Zoho Corporation
January 9, 2025
Hi, we sincerely apologize for the inconvenience caused. Could you please provide more details about your query, along with the registered email address used to log into Zoho Mail Admin? You can share this information at mailadmin@zohomobile.com. We will ensure your concern is addressed with the highest priority.

S M
- Flag inappropriate
- Show review history
Not quite as capable as the desktop app, but it has key info/data Edit: I had a problem when I followed an email link to look at the Zoho-quarantined emails. The Zoho quarantine page was "frozen." I did not realize that the link in the notification email was using my mobile Internet browser, and not this app, to bring up the Zoho Admin webpage. When I used this app, I was able to move around the app's quarantine page. Good job.
4 people found this review helpful
Zoho Corporation
September 19, 2023
Can you please share which features you find difficult to use? Please contact us at zmailadmin@zohomobile.com.

Isaac McDonald
- Flag inappropriate
- Show review history
The app has some bugs that need to be worked out. For example, the option to enable quarantine notifications via email doesn't work. Setting the option to enabled doesn't actually enable the option. You can confirm this by re-checking the setting and note that it you enabled notification via email, the setting reverts to disabled.
4 people found this review helpful
Zoho Corporation
April 20, 2022
Hi, we regret the inconvenience caused. Please send us your concern to zmailadmin@zohomobile.com. We will get back to you at the earliest.