Booking id : JPS6TE6HD Case 556263 Disgusting service. Change of pickup location and unfaithful fake promises of two way cab refunds. Didnt refund the fuel also fully. Customer unfriendly pickup locations and cribbing service guys about the company. No washrooms for ladies and to add to it, two to three hours delay in pickup for every customer who was there. Unclean cars. Service guy cribbed to clean the car. Utter waste of time. MilesCar is better. Reply to your reply : bulls**t
Not reliable. worst service on first booking: JPS6T2RUK itself. didnt get the car on pickup point. There was no zoom car executive on pickup point which is making it even more worst. tele executive were keep on telling same thing on call that "you will get car in 15 mins" which i didnt get even after 1 hour standing at pickup point. I will never use this app again prefer Ola.
Prefer ola rentals...!!! I gave 5000 amt. Nd the person there said to me uh will get that amt. In 24 hrs Aftrwards i gt to knw that for 15 days i hv to wait for my amt. Wat r they searching in car for 15 days Vry much disappointed by this action Go for ola atleast a bit high bt uh will not stucked with this situation
Worst service by Zoom car. Received a car with zero percent fuel, I filled the fuel and uploaded the original bill, but they have refunded only one third of the amount saying that they take the mileage of the car and give based on that. I that case why couldn't you give the car with fuel, instead of all this headache. Worst ever service. Better to go other apps like Revv, Avis, etc.,
Worst experience. I have been struggling to get the license approved and every time you guys say its blurred. I really don't know how come its blurred. Anyways just wanted to let you know you lose one customer as Voomdrive approved my licence and at least u can reach team via phone even if you don't have booked the car for queries and help.
Company terms and condition is that if customer can fill up fuel company will give refund full fuel money back bcoz company have giving unlimited fuel but, company do a fraud with me. My booking ID is 'JPS6TVZK4' I booked Hyundai creta on 11sep2017(Ahmedabad) with 90kms free. When I pick the car fuel reading is 30% on digital meter company executive says to me to fuel up car and upload receipt of fuel. Company give you back full refund of your fuel, so I can fuel up of 300 in car then I upload receipt of 300. After booking was completed then company give me back 99 only they cheat me. They can't give me back my refund of rupees 300 they are cheaters. I advise to all zoomer please pick your zoomcar with full fuel bcoz company do fraud for your fuel bill. This is my worst experience ever in zoomcar.
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