The company is a big time looter. I have been using Zoomcar services since 2014 & had no major issues. Recently, they charged me 5000₹ for some damage they are claiming which is completely fake. I had completed my booking in time & had received booking completion & refund processing email. Later after few months they came back saying that I had damaged their car & fine of 5000₹ was charged. I tried to justify myself over emails but sadly no help. Finally I had to pay 5000₹ for nothing as they were initiating some legal actions which I didn't want myself to get into. The worst customer service ever & completely unacceptable behaviour. Never ever using your services :(
It's a fraud app! Do not use. They cheated my friend. Don't pay money online, once if you pay and it's gone. The money cannot be yours again! Worst app ever! No customer service at all.
Booked Ritz 7:00pm till 11:00pm...zoom provided a car with gear box issue ... Reported the issue with in 12 km.. (7:30pm)... Reached the location back 9:30pm...since then I'm calling zoom till now no answer and it's 10:32 now... Ur fleet can't do much as only customer support can replace the car... Thank you Zoom Car for spoiling our festival and wonderful festival Gift.
Worst Experience Ever! Don't use Zoomcar better use Revv Cars. They handed over the car an hour late and when I returned the car 30 minutes late imposed a late fee on me. They charge you a huge amount for even a smal scratch.
It's been almost 20 days since I have completed my trip and the refund is not yet credited. Customer care numbers are just for waste of time. I also tried to communicate through emails but still my query is unsolved
I want hire XUV 500 but my experience is very bad headlamp is not working car is not clean from inside also clutch in very bad condition and they have no any option to change this car This company is chiter also for this matter tye give me a 390 z points as compensation and after some days i saw my A/c tye deduct it from my account without any intimation or message
Ease of selecting Airport terminal from the location search
New convenient and agile checklist
Few Bugs squashed
App for booking MyChoize Self Drive Cars and Car Rentals in India. Just Ride It.
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