Overall good app for online website chat. Bug with the latest Galaxy S7 edge update (resolved): no service icon in the top bar and no sound when new chat is started. (service icon option is turned on and sound is configured and phone is not in silent mode) Update: Thanks for the comment - the Troubleshooting page helped: I had to enable App Notifications in Android settings after OS update.
Why does it gets disconnected somany times? I have to click on the app at least ten times in a day to keep logged in, it gets disconnected after a period of time. Why does not it keep me logged me in at all times or is this issues only happens in Redmi Note 4? Thanks, Ramin, for your quick response, but the issue is not resolved yet. I restarted my phone, I tried for two days thinking it would work somehow, but it's still the same, gets disconnected after two hours. Pls rectify. Thanks.
This app could have been one of my best apps for 2017 as an online store manager that's always on the go. However, am surprised that I can't share pictures. Please add share media option and this app will be a 5* for me. Most of the time I miss businesses cos am not near my laptop to share picture with customers when they request
The ringtone for new chat request can only be played back once, no repeat function. The sound is also very often not there. For incoming visitors (less important) everything works perfectly but for incoming chats (very important) the app does not do its job, because no notification....
Its an awesome app but I want to know that how would visitot can chat with us.. How would they connect
Where is the option of sign up
- Support for Agents with custom role/permissions: Restrictions set will now be applied to the mobile app and push notifications
- Skills tags are now properly rendered for the visitor
- Updated behaviour of Serve Request button to be consistent with the web dashboard
- New toggle in app settings to turn the auto-translate dialog off
- New illustrations for empty visitor list
- Design tweaks and small bug fixes