Zendesk Chat

3,665

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The mobile app provides many of the great features available on the web dashboard.

Benefits of using the app:
• Manage, monitor, and reply to visitor conversations from anywhere
• Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
• See who's online on your website in real-time and engage with new leads on your website
• Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
• Encourage better agent collaboration on the go with agent-to-agent chats
• Improve agent response time and reduce typing time with the shortcuts feature
• Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off

Customers are 3x more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.

Learn more about Zendesk Chat (formerly Zopim) and create a free account here: https://www.zendesk.com/chat
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What's New

-Add read notifications in the chat log, so you are aware what the visitor has read
-Support for trigger activated push notifications
-Only get notifications for chats that are in departments you are in
-Respect max concurrent chat limit for agents and hide serve request button when limit is hit
-Support for credit card redaction in the chat log
-Support for notification channels for devices on OS 7.0 +
-Update minimum OS version supported to 4.1
-Enforce TLS 1.2 connections
-Minor bug fixes
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Additional Information

Updated
May 6, 2018
Size
6.9M
Installs
100,000+
Current Version
1.2.1
Requires Android
4.1 and up
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
Zendesk
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