Sometimes when I log in with Zendesk Support, it tells me that my credentials are incorrect while Zendest Support is working perfectly. Otherwise, love this over the previous version, so complete! --- I've tried it over a stable Wifi connection. Is there anywhere I can reach you on this? I can send you a short video as well as OS, app version etc.
Not informing when visitor come Previously it was giving notification when any visior comes or chat request comes but after update its not giving any notification and loosing query. I already checked setting and all notification things are ON and also in phone setting its already have priority. Please let me know if u can do any help. My d3vice is Samsung Galaxy S6
Notifications The app cannot run in background on my android. Have to still use my old phone to give my customer support. Really bad
Broken after update After the update from Zopim chat to zendesk chat, I am unable to log in with my zendesk credentials, even though the zendesk supports app itself works fine.
Makes work a lot easier Zendesk it's awesome!!! This app gives my company a way to be mobile and give our customers great customer service 24/7.
I still DO NOT SEE login with Google account option on chat app even when I clikc on login with support app it shows incorrect password while my zen support chat is successfully still logged in
- fixed session logout when returning to the app after signing in via Zendesk Support App
- fixed shortcut placeholders