Expired products, incomplete orders and the worst costumer service. That's zopnow. Its hard to get in touch with them and over emails, really sloppy responses. They sent an expired product and I raised a request for a replacement. The next day I get an email that my replacement has been delivered but I never got any. And on contacting them, they reply after 3 days that it has been delivered and when I complained that I didn't, they didn't even bother to reply. Go for big basket or grofers. They are miles ahead.
No commitment to prices offered and a set of dishonest people. That is what I would say is the gist. They change the price of the product between order and delivery and rip you off the money unwarranted. I ordered Mangoes @50 / kg, they delivered it @100 / kg and took extra mo ey from home while delivery. Prices as displayed in the app or website is just to trap the customer.
Before few days i thought that zopnow is better coz I have tried so many online veg and grocery shop but i found you the best online shop. Zopnow has great qualities such as resonable price. Free delivery without any minimum range . Coz whenever i need some veg and fruits.dairy items in small quantities i have got zopnow with Good service. These things are not providing by other sites such as big basket, grofers, nature basket . Etc. But still you are similar to other site also with taking delivery charges. Not that much happy.but still i use zopnow. Coz its better then other one.. I would like to suggest you to please minimize your minimum order value upto 500 to 700 Rs, so that i can order eassily without paying dilivery charges.. Thanks
It's a sinking and stinking boat soon to get dissolved or absorbed.. Pathetic service and none of the products are actually out of shelf. And now they are in the verge of being extinct as they are closing many areas they covered.. Switched over to Big Basket forever
Horrible Experience, I am dealing with ZopNow first time, is using BigBasket for 4 years now. I escalated on same Google Play store and got standard response with escalation ID I alright Customer care with escalation ID, still none care for customer. ZopNow is useless. Please take decision wisely add use alternate. ZopNow will never succeed with so much error rate. They should close down the business
Products are not having good discount, apart from that they are changing the items after ordering.
Minor Bug Fixes.