Bad service!!!! Made me first order from Zop today. I ordered only 6 items and the delivery guy missed to deliver 1 out of the 6 items. They have an option to select a delivery slot however they didn't turn up during the preferred slot selected. I opted for the items to be delivered to work and it came without any packing. No bags. I didn't know I had to bring my own bag as it wasn't mentioned on the app. I expected it to be packed like any other delivery. I had a bad experience and did not like the service.
Horrible Experience, I am dealing with ZopNow first time, is using BigBasket for 4 years now. I escalated on same Google Play store and got standard response with escalation ID I alright Customer care with escalation ID, still none care for customer. ZopNow is useless. Please take decision wisely add use alternate. ZopNow will never succeed with so much error rate. They should close down the business
No 1 fraud as per my order delivered.. order was something else and they delivered something else, rate was something else at the time off order and the rate updated is something else.. now I ordered 15 items, they delivered 12 items and asked 100 change extra from me.. bloody robbery app.. these type of frauds should b behind bars..
Almost same as you would shop at More. I like the fact that they pick the good fruits and vegetables and the about to expire items like some other apps do. Edit: They never deliver in 3 hours. Always next day. Prices dont stay at what you ordered, always dynamic and upwards in the final invoice. They always charge extra for 5-10 gms extra weight of veggies/fruits. Nevertheless, the selection of items is good. Edit2: No improvement in the service whatsoever.
Pathetic app. Pathetic customer service dynamic proce of each product so ordered item will cost extra all the time. No means of discount in any product as zopnow didn't honor their pricing.
CHEATERS. They will show low price at the time you purchase and will increase the price 4X during delivery (I ordered Tabasco sauce from ZopNow and It was Rs. 90 during purchase but they increased the price from Rs. 90 to Rs. 285 of the product during delivery and also updated the increased price on their website and at the end total payable amount was 334 including taxes and delivery charge). Don't even try. These guys are scammers. Go for legit sites like Grofers, BigBasket and Amazon Now.
Minor Bug Fixes.