Can I undo the last update? The so called sub usage feature is now giving me incorrect and / or phony readings. Example: I can no longer see my security light turn on / off. It is a 13 Watt lamp that I could tell definitely it's on / off times. Instead all I see is an arbitrary 10 Watt display all day and night. BTW,this building is temporarily vacant and uses a minimal amount of power.
Tried to look at how much I had on my prepaid power account today and it had logged me out, I tried putting in my password and it said I put the wrong one in. Then I tried to use forgot my password; after I put my information in to retrieve my password it said I put it in incorrectly, but I have my account number written on a card and I only use one email address and it said I have the wrong email or account number this is BS I need to know what I have left on my power
Have used this app for a few years and have always liked it... Now I can NOT log in...says all of my info is invalid when it's ALL CORRECT. ..Hope this is fixed SOON ! I can't pay my bill with it like this !!!
Am I missing something, or does this app do something other than what I can get from mobile site?
Won't let me log in since last update. Can't even pay my power bill. Now what Smart Hub?
I loved it before this stupid update. Fix it! So inconvenient to have to call customer service just to check your balance and/or pay.
- Added ability to see sub-hourly utility usage (utility provider support required).
- Added telecom data usage detail pie chart (telecom provider support required).
- Added support for telecom reconnect service order at time of payment (telecom provider support required).
Provides access to account, outage and service information for XFINITY customers
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Manage your account with MyOzarks from Ozarks Electric Cooperative.
Pay bills, enter meter readings, check historical usage and more