Crumbl

Crumbl Franchising, LLC

About this app

The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more.



Collect Rewards Points

- Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping.


Pickup

- Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you.


Delivery

- Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door.


Catering

- Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location.


Gifting

- Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it.


Never Miss a Thing

- Receive notifications on occasional promos and stay updated on weekly cookie drops.


Manage Your Account

- Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies!


Available from:

Monday - Thursday 8am - 10pm

Friday - Saturday 8am - Midnight

Ratings and reviews

Does not show secret cookies during the pink member discount window. Doesn't add vouchers to your list when you scan them. Has to be restarted to refresh properly. The I'm Here button does not work, always returning an error about not finding the receipt. Now they're not even showing the names of cookies on Sunday and you have to tell the staff your order when you get there. Get it together, crumbl.

I have tried to login multiple times it sends me a code, but then there's not submit or enter button to actually log in. I tried to order online, but it wouldn't let me because items were sold out. I adjusted my cart and it still wouldn't let me check out. I had to go into the store and order, not that I had an issue with that, but the app is supposed to help not hinder.

I struggled through every part of using this app. I tried signing in, had an error three times. It kept auto filling my code and then not allowing me to enter it. I tried creating a pre-order, filled out every field, the checkout button continued to stay greyed out so I couldn't continue. Tried paying with a gift card. scanned the gift card, saw the amount, hit "apply to order"; it never applied so I purchased my order with the default card instead of my gift cards. Absolutely infuriating!

What’s new

Thank you for downloading the Crumbl App! This new release also includes some minor updates and performance improvements to help make your app experience better.