Unreliable! I wish I never used it. A booked, prepaid with credit card and "confirmed" Chinese hotel may refuse you at the door, requiring Chinese Id! I was turned away every 3rd time. In one city, arriving very tired after a night on a train, was refused "confirmed" booking twice in a row, at the door.
Booked a hotel with this app. Arrived at the hotel and was turned away because the hotel refuses service to foreigners. Ctrip estimated it will take two weeks too refund the charge.
It's nearly 100% perfect so far. It would be even better if places (like hotels, etc) could be marked / saved on the map to help choosing by location.
Very good service...highly recommend
Excellent and help save a lot of money compare to other hotel webpages
basic features fast, slow to update changed res. tho. good app
1.Redeem Ctrip points for promo codes.
2.Save time with Google and WeChat.
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