Although it's performance in China is patchy, this app continues to improve and actually be quite useful now. They've ironed out a number of major kinks recently. I don't use the app much, but my limited experience with it tells me that it's improved vastly since this time last year
I'm giving it 2 stars coz it's very bad to contact the customer AFTER paying for the rooms and tell him sorry the price just got higher. Are you freaking kidding me? They even refunded the balance of one of the 2 nights I booked, took money for 1 room, THEN they called me. C trip don't reply with "thank you for rating bla bla bla". I'm not looking for an answer. Just fix your service. 2nd time it happens.
Cheap flights and hotels. A lot are not on other apps like Expedia, Orbitz e.g. Usually I find better deals on CTrip for same hotel, or a cheaper flight with same conditions.
I use many apps for traveling this is the best. 2 clicks to cancel and get a refund in a matter of seconds
This is the first time I use ctrip, so I can't review anything
● Our hotel search, filter, and promo code functions just received an upgrade. Now booking hotels is much easier and more affordable!
● Booking flights just became a much smoother process with our newly improved interface!
● We’ve improved the customer service Chat function, so you can send direct messages to us on the app if you have any problems or questions!
Best travel app for hotel & vacation rental deals for your vacation trips!