IndianOil ONE

Indian Oil Corporation Ltd

About this app

The IndianOil ONE is the only app you need for all your Fuel related needs. It's intuitive and easy-to-use interface empowers you to access your IndianOil LPG account , your IndianOil XTRAREWARDS Loyalty card as well as Petrol pump information all from a single place. If you are an IndianOil customers , this is a must have app !

Key Features:

• Book your LPG Cylinder

• Track your Booking History

• Find your Nearest Petrol Pump/Distributor with dynamic Search

• Enroll in IndianOil XTRAREWARDS Loyalty program

• View IndianOil XTRAREWARDS Loyalty point balance and transactions

• Manage Existing LPG Connection Account

• Change Distributor

• Get a New LPG Connection

• Request Mechanic Services

• Raise and Track your Service Requests

• Contact Customer Support


Requirements:

Valid Mobile Number and Email ID.

Ratings and reviews

The app works fine, but the reward points program is very disappointing. Most of the time when we fill fuel, the points entered by the attendants do not get credited to our account. We must repeatedly follow up with the outlet or raise complaints with IOC to get them added. Sometimes points are adjusted from other customers’ unclaimed bills, which is not transparent. Customer service is also poor and unresponsive. Due to these repeated issues, I have permanently stopped using the rewards program

Worst Experience with this App – Avoid It!Extremely poor service – no response on the toll-free number or complaint channels. The delivery boy was rude and unprofessional, and Samaira Agency never picked up our calls. The app lacks a basic order cancellation option, making it totally unreliable.Don't waste your time with this app. Visit your nearest GAS agency for self-pickup instead – at least they might support you there! Thanks

edit (after Indian Oil replied)- issue raised but no use edit: if you raise complain, they close ticket without resolving the issue half the outlets don't accept the XRTRAREWARS and half of them who know about it select cash option and that a limit of ₹1000 only even though we pay through UPI or card and when we raise query in the app they close it without resolving the issue. moreover, we need to be in vicinity of the outlet to submit query which is not possible always.