Balíkovna

Česká pošta, s.p.

About this app

The Balíkovna mobile application is your "partner" for parcel services. Thanks to it, you can easily and at any time:
- send parcels within the wide network of Balíkoven and AlzaBoxes throughout the Czech Republic
- track and collect your incoming parcels
- check the delivery status of sent packages
- search for information about Balíkovna and delivery boxes

In order for the application to bring you all the necessary information about your packages and make it easier for you to fill in the information when sending, you must first register and log in to your account. You don't have to worry, the entire registration is very simple and takes no more than 3 minutes.

Sending parcels to the delivery point
You fill in the information about the package, including any cash on delivery. Thanks to the interactive map, you can choose your preferred packing house or box. You pay by card or via Google Pay. With the submission code, you can take the package to any Paríkovna. You can also submit the package on AlzaBox, but don't forget to stick an address label on it, which you can download directly from the application or we will send it to you by e-mail.

Sending parcels to the address
You fill in the information about the package, including any cash on delivery. The whisperer will help you find the right address. You pay by card or via Google Pay. You can send the package to Balíkovna and AlzaBox, but don't forget to stick an address label on it, which you can download directly from the application or your e-mail. If you are sending the package by cash on delivery, we will send the collected amount to your account within 3 days.

Parcel tracking
The app will actively notify you as soon as someone sends you a package. You can track your package and find all the information you need to receive or pick up your package in the app.

Shipment overview
You have all packages clearly in one place. Divided by whether you are the sender or the recipient. After clicking on the package detail, you will learn all the necessary information.

Search for packing houses
Are you interested in the opening hours of one of the Balíkoven or perhaps you need to find out the shortest route to one of the delivery boxes? In the application, you can find all branches even with a map view.