After successfully using the App for many months, a problem developed where my two devices were not connecting. The customer support staff were incredibly patient and helpful, and they worked with me until the problem was solved. I was very impressed.
Won't work properly to test it without buying the app, then remote viewing won't at all without buying separate yearly "cloud" subscription. BUT! subscriptions don't work cross-platform despite documentation saying they do, and customer support doesn't answer emails, so you have to subscribe twice with a single family account if you want to use Apple and Android. The landscape mode problem from 2016 still isn't fixed, so they're clearly not updating and just sucking down money from people like me trying anything they can to ease their pets separation anxiety. Do not try, DEFINITELY do not buy.
Asks you to buy a subscription to use the product outside of your home network. Did that. Then I still can't use it because now it says I need to buy an ACCOUNT for an extra $13. Waste of time and money. Don't bother with this app!
The app keeps disconnecting after using the speak to pet feature. This is despite disabling the sleep mode on the pet's device. Does not have function to reconnect automatically or remotely. What a waste of my money.
Terrible app, zero customer service. Don't waste your money, you won't get it back
Total waste. Absolutely rubbish I regret wasting my money and time
* Improved update, download should be much smaller
* Improved audio performance
* Backend fixes
* Update check
Optimize your mobile network by reduce delays and decrease ping a minimum value
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