Můj T-Mobile

T-Mobile Czech Republic, a.s.

About this app

Why it's good to have our app:
- You can see information about your current spending, how many free minutes, SMS and data you have left. Top-up data is easy in our app.
- Manage all your T-Mobile services in one app.
- Pay your bills - without charges, within minutes and safely.
- Top up Twist credit quickly and with bonus credit for calls, texts and data. Not only to yourself, but also to your loved ones.
- Take your chance in regular contests or use one of our special offers.

Other useful tips how to use our app

- Add more T-Mobile numbers to your app
- All of your services in Magenta 1 are put together in the app overview and you can easily distribute shared data between numbers in Magenta 1.
- You can also easily change the tariff, extend the contract or purchase a new phone.
- Receive notifications. We will remind you that you have a new bill, or let you know what's new in the app.
- View your bill history. You can also download them in PDF. You can pay your bills to yourself or anyone else. Check the online list of services to see in detail what you pay for.
- The application will log you in automatically when you are connected via our data network. If you are dating over WiFi, you can use a one-time login using a PIN that you will receive by SMS to your mobile phone.
- Help & Support. This is a section to help you find answers to frequently asked questions.

Ratings and reviews

I like the app, but in the recent months, the app often freezes about 10 seconds after I open it, especially when going into the Magenta Moments tab. When you're trying to pull out your coupon at a store, that is a serious usability issue.

I am quite unhappy with the app it is very unstable and cannot complete most requests with it, not even changing the language. I always get "Neco se pokazilo" message. I already deleted all cached data and reinstalled the app entirely, but there is still no way for me to activate the free summer data as the request always fails. I have A11 One+ 8t, already tried 4603 support where I was told it is likely because of the phone, which is laughable as 8t is very modern good quality device... EDIT-Reply: Yes, I was eligible. I was able to set it eventually on the 10th try or so. The app did not give me any confirmation or showed the unlimited data. I had to verify it through the call center. The data status changed in the app only after a couple of days. If the app was not the only means to apply for this or pick up my free monthly data I would have uninstalled it already.

Loading is pretty slow! (Already 3 years of struggle with this problem, good job!) Now they added notifications about "nothing". You can turn them off via phone settings, but this kind of thing should be off by default. Why? Because the notifications are about "please open your app, you can check this and that there!" Of course I can check it there, that's why I have it.. give me some special offer or stop spamming idiotic messages about what your app can do..

What’s new

Meet the new look of Magenta Moments!
Our customer program has a brand-new design and is now even easier to navigate.

- Modern experience: The new look brings a fresh visual style, clear layout, and tags for effortless navigation.
- All your essentials in one place: Find your Hearts, saved deals, gift cards, and profile easily under "Your deals and Wallet".
- Fresh inspiration: Seasonal and themed offers grouped clearly together.

Thank you for being with us and using our app!