Packeta

Zásilkovna s.r.o.

About this app

Send your packages to the Z-BOX.
Z-BOX is a self-service dispensing point for the Packeta, thanks to which you will no longer be like a thorn in the side and wait for the courier to call you. Delivery price from 41 CZK. Nonstop operation.

With the Between Us service, you simply send the shipment to another dispensing point or to the door in no time - without queues and long waits. No more paperwork, long forms or label printing. And from 69 CZK.

Thanks to the application, you also have an immediate overview of all your shipments. Both about the ones on the way and the previous ones.

What awaits you in the application?
Sending a shipment - Between us
No more paperwork, forms or label printing. Send our shipment in no time with our mobile application, in which you will find the Between Us service. All you need is a phone and online payment.

Shipment return
Do you need to return the shipment to the e-shop? No problem. The application allows you to easily return the shipment, just enter the code you received from the e-shop. You don't have to fill anything else.

Tracking
Thanks to detailed shipment tracking and connection to our system, you will know exactly where the shipment is located.

Push Notifications
Be in the picture. The application notifies you immediately when the shipment is ready to be picked up.

Dispensing points
Thanks to the interactive map, you can search for the nearest dispensing points in the area. The built-in filter also allows you to select the places where you can pay by card, for example. In the detail of the dispensing point you will find a description of how to get there, including photos or opening hours.

Shipment archive
In the shipment archive, you can view all your shipments that have ever been paired with your account.

Ratings and reviews

Some information are only available in app, some in web UI. Without app (that is very pushy regarding notifications) service is very limited. And recently (06/2025) the service became slower than Czech Post (snail mail)

I love packeta, storing my packages in a Z-BOX and being able to pick it up whenever is miles better than waking up early (esp. when I go to sleep at 2AM at times) and nervously waiting for some random person to call and then end up having the same exact 1:1 coversation. Not to mention if I don't pick up the phone, then I don't have a package and I have a mad delivery driver on top to deal with.

It's simple and smooth app, I would like the option in case the package is set to delivered at home, to have the option to notify the courier in advance that I will not be home and leave the package on a pick up point to save my time and his time.

What’s new

Adjustments providing support for the new type of Z-boxes.
Other minor fixes and improvements.